ROMANIAN CORPORATE GOVERNANCE SRL

Welcome to Romanian Campers

Because you like to travel, love experiences and want to see new places. Because you are Romanian, and fun and good mood are your motto

PRIVACY POLICY

Dear Partners/Customers,

The European Union’s new data protection law, GDPR (“General Data Protection Regulation”) came into force on 25 May 2018. This law represents the biggest change in the field of personal data protection in the last 20 years and has objectives that go far beyond the simple protection of privacy.

They provide increased security and protection for your personal data. Please give us your assistance and consent to be able to implement these provisions correctly.

The protection of your personal data is important to us, therefore we pay particular attention to protecting the privacy of visitors to the romaniancampers.ro website, as well as those whose personal data has been provided to us by a third party, or to which we have had access from another source, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of their personal data and on the free movement of such data (hereinafter “GDPR”).

Please pay particular attention to reading the following Policy (“Privacy Policy”) to understand how your information (“Personal Data”) will be handled.

The Privacy Policy explains the practices relating to the application of the GDPR provisions, as well as your rights regarding the way your data is processed. The processing of personal data will always be carried out in accordance with the provisions of the GDPR as well as the regulations on the protection of personal data.

Through the Privacy Policy, Romanian Corporate Governance SRL wishes to inform data subjects about the nature of the personal data we collect and process, as well as the purposes of the processing. In addition, data subjects are informed through the Privacy Policy about their rights.

1. WHO ARE WE?

We are Romanian Corporate Governance SRL( ROCG SRL), with registered office in Popesti Leordeni, Soseaua Oltenitei, nr 15A, Ilfov County, Country Romania, registered at ONRC under no. J23/1744/2012, with CUI 28837487.

2. WHAT IS PERSONAL DATA?

“Personal data” means any information or information that can identify you directly (for example, your name) or indirectly (for example, through pseudonymous data such as a unique identification number). Personal data is any information relating to an identified or identifiable natural person. The various pieces of information which, taken together, can lead to the identification of a specific person also constitute personal data. Personal data that have been anonymised, encrypted or pseudonymised but can be used to re-identify a person remain personal data.

3. WHAT DOES THE PROCESSING OF PERSONAL DATA MEAN?

“Processing” means any operation or set of operations which is performed upon personal data or upon sets of personal data, whether or not by automatic means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

4. WHAT ARE YOUR DATA. PERSONAL DATA WE PROCESS?

(a) Information we collect when you register with us on the Site:

When you register with us or contact us, we will ask you for a number of pieces of information, including:

your name;
postal address;
your email address;
your telephone number;
if you would like to receive information from us by e-mail, SMS text message, post or telephone, information about your preferences. marketing;

When you place an order/reservation directly with us on the website, we will ask you for a number of pieces of information, including:

your name;
postal address;
your email address;
your telephone number;
identification details from your identity document, including your CNP;
bank account;
data on the driving experience of a motor vehicle, as shown on the driving licence;
the data requested by the payment processor, including the CVV code of the bank card (these data are kept only by the payment processor);

(b) The information we collect about how you use our website and applications or when you browse our website, we will collect:

Information about any devices you have used (manufacturer, model and operating system, IP address, browser type and mobile device identifiers);
cookies and information about your online browsing behaviour and information about when you click on one of our ads;

Please see more information about cookies in our cookie policy.

Please note that if you register an account and/or make reservations and payments online with us, we may link the information collected from you. before registering and/or purchasing your online (such as your online browsing behaviour) to your account. and to future information we collect after your registration and/or purchase. online.

When making an online rental, your data is required for the following purposes:

To process your rental order/contract or to follow up your requests. related to the order placed. For example, when you place an order/rental you will provide the data contained in your ID document, such as name, surname, CNP, document series, place of birth, home address, telephone number and email address, bank account, copy of driving license, data on driving experience as shown on the driving license, data requested by the payment processor, including the CVV code of the bank card (this data is kept only by the payment processor). We will use this data for billing purposes, sending email or SMS messages about the status of the order;
To comply with the laws in force. For example, we will use your name, billing address and email address to issue the tax invoice, a mandatory step in completing the transaction;
To send electronic newsletter messages (news, offers, useful information), if you have given your consent for this type of messages. You can unsubscribe from the Newsletter at any time;
To keep you updated on the progress of your order via email or sms, whatsapp;
To contact you in case we need further details for your order or in case there are any problems with it;
To answer any questions about our services or an order placed.
Also, in order to verify your compliance with the rules, please contact us. to the contractual provisions, we will process the GPS location data of the trip. This data is collected also for our legitimate interest, namely to ensure the security and integrity of the rented goods.

If you provide us with personal information about another person, you must ensure that before you provide us with their personal information, you have their consent to do so and that they are aware of the ways in which we use personal information as set out in this Privacy Policy text.

5. DATA PROCESSING PRINCIPLES

Romanian Corporate Governance SRL is committed to complying with the personal data protection principles (hereinafter referred to as the “Principles”) set out in the GDPR to ensure that all data are:

Processed fairly, legally and transparently;

Collected for specified, explicit and legitimate purposes;

Adequate, relevant and limited in relation to the purposes for which they are processed;

Correct and up-to-date;

Kept in a form which does not allow identification of data subjects for longer than is necessary for the purposes of processing;

Processed in accordance with the rights of the data subject, in a way that ensures adequate security of processing, so that the data are whole, confidential and available.

6. THE BASIS AND PURPOSES OF THE PROCESSING OF PERSONAL DATA

For the purpose of concluding and performing contracts – According to Art. 6 para. 1 lit. b) of the GDPR, personal data may be processed for the purpose of the execution of the car rental contract.

For the purpose of fulfilling legal obligations – According to Art. 6 para. 1 lit. c) of the GDPR, personal data may be processed for the purpose of fulfilling legal obligations such as invoicing.

For marketing purposes – According to Art. 6 para. 1 lit. a) of the GDPR, personal data may be processed if the data subject has consented to the processing of his or her personal data for one or more specific purposes. Thus, in certain situations, your personal data will be used for the purpose of sending you marketing messages, offers, future campaigns.

In order to fulfil our object of activity – According to Art. 6 para. 1 lit. a) of the GDPR, personal data may be processed if the data subject has consented to the processing of his or her personal data for one or more specific purposes. Thus, we may contact you or transmit your personal data for the purpose of our business.

7. CONTACT FORM PROCESSING

Romanian Corporate Governance SRL will use the information you provide in the appropriate contact section on the website solely for the purpose of processing your request.

By providing any personal data through the romaniancampers.ro website, you understand and agree that your data will be processed in accordance with the provisions of the GDPR Policy.

Please note that in order to process your requests submitted in the contact section of the website, we may, under certain circumstances, be required to disclose your data to partners with whom Romanian Corporate Governance SRL collaborates and/or other third party service providers of the company.

However, Romanian Corporate Governance SRL has taken appropriate technical and organisational measures to ensure the security of data transfer as well as the GDPR-compliant processing of your data by the aforementioned entities.

Romanian Corporate Governance SRL undertakes not to process the personal data provided for any purpose other than that for which it was submitted, except where you expressly consent to its use for other purposes.

By contacting Romanian Corporate Governance SRL in any of the ways set out above or any other method that involves mediated or unmediated communication between you and Romanian Corporate Governance SRL, you are consenting to the following. and Romanian Corporate Governance SRL , you understand and agree that your data will be processed in accordance with the provisions of the GDPR Policy.

8. DISCLOSURE OF PERSONAL DATA TO THIRD PARTIES

Personal data processed by Romanian Corporate Governance SRL may be disclosed and/or transferred to third parties only if you have given your express consent to do so, except where there is a legal/contractual obligation for Romanian Corporate Governance SRL to do so.

Romanian Corporate Governance SRL will transmit your personal data to the payment processor in the case of online payments, smartbill, external consultants to whom we have outsourced the provision of certain services and other categories of recipients, exclusively in Romania.

Please be aware that we may be required to disclose your personal data to partners with whom Romanian Corporate Governance SRL collaborates and/or other third party service providers of the company under certain circumstances.

We can share your data. personal data with public authorities, data protection authorities, government officials and other authorities when:

We are bound by subpoena, court order or other legal process.
We believe that disclosure is necessary to prevent physical injury or financial loss.
Disclosure is required to report suspected illegal activity.
Disclosure is necessary to investigate violations of this Data Protection Policy or the Terms of Use.

However, if we have to disclose your data to you. personal data, we will inform you when the personal data will be disclosed to the recipient.

9. DATA PROCESSING BY THIRD PARTIES, OTHER SITES AND SPONSORS

The romaniancampers.ro website may contain, at some point, links to other websites whose data processing policies may differ from those of ROMANIAN CORPORATE GOVERNANCE SRL.

Please be aware of and consult the privacy policies of other sites, ROMANIAN CORPORATE GOVERNANCE SRL assumes no responsibility for information submitted or collected by these third parties.

We store and process your personal data in data centres located in the European Economic Area (EEA ). We do not transfer your data. personal outside the EEA. If we transfer your data personal data outside the EEA, such transfers are made in accordance with our legal obligations.

Occasionally, the romaniancampers.ro website may provide references or links to other websites (“External Sites”). We do not control the third-party sites of these external sites or their content. You agree that we are in no way responsible or liable for external websites referred to or linked to from the romaniancampers.ro website, including, but not limited to, website content, policies, failures, promotions, products, services or actions and/or any damages, losses, failures or problems caused by, related to or arising from such websites. External websites have separate and independent privacy policies.

Your data personal information in connection with the billing service is stored in the cloud at our provider: https://www.smartbill.ro/

Your data personal information about online payments is stored in the cloud at our provider: https://netopia-payments.com/

Your data site login, cookies, marketing data are stored at our hosting provider: https://www.romarg.ro/

Your email address for sending marketing emails, newsletters are stored in the cloud at our provider: https://mailchimp.com/

Your data personal data in connection with the contract, its storage and archiving are stored in the cloud at our provider: https://onedrive.live.com/

Your data GPS data related to the journey is stored in the cloud at our provider: https://www.alarma.ro/

10. AUTOMATIC PROCESSING OF COOKIE DATA

romaniancampers.ro uses cookies. Cookies are small text files that are placed on your computer. by the websites you visit. They are widely used to make websites work or work more efficiently, as well as to provide information to website owners.

Cookies are usually stored on your computer’s hard drive. The information collected from cookies is used by us to evaluate the effectiveness of our site, analyze trends and administer the platform. The information collected from cookies allows us to determine which sections of our site are most visited and the difficulties our visitors may experience in accessing our site. With this knowledge, we can improve the quality of your experience. on the platform, recognising and delivering the most desired functionality and information more efficiently, as well as resolving access difficulties. We also use cookies and/or a technology known as web bugs or transparent gifs, which are typically stored in emails to help us confirm receipt and response to our emails and to provide you with a more personalized experience when using our site.

We use a third party service provider to help us better understand your use of our site. Our service providers will place cookies on your computer’s hard drive. and will receive information that we select, which will help us understand visitors’ browsing habits, what products are accessed and general transaction information. Our service providers analyse this information and provide us with aggregated reports. Information and analytics delivered by our service providers will be used to help us better understand the interests of visitors to our site and how to better serve those interests. Information collected by service providers may be linked and combined with information we collect about you. while using the Platform. Our service providers are contractually restricted from using the information they receive from our site solely to assist us.

11. PERIOD OF DATA STORAGE

ROMANIAN CORPORATE GOVERNANCE SRL may keep the processed data for various periods of time, deemed reasonable, in accordance with the purposes indicated above. We keep your data only for as long as necessary to achieve the purpose for which we hold the data, to meet your needs or to comply with our legal obligations.

To know how long your data can be kept, we use the following criteria:

When you contract our services, we keep your personal data for the duration of our contractual relationship and subsequently for the period established by the financial-accounting rules, i.e. for a period of 10 years;

If you participate in a promotional offer, we keep your personal data for the duration of the promotional offer;

If you contact us with a question, we keep your personal data for as long as it takes to process your question, but no longer than 3 years from the last correspondence sent;

If you create an account, we keep your personal data until you request to delete it or after a period of inactivity (without active interaction with us). In this regard, we note that the data processed for this purpose will be deleted 3 years after the last interaction with the account user (such as logging into your account);

If you have given your consent for marketing, we retain your personal data until you unsubscribe or request deletion or after a period of inactivity (no active interaction) defined in accordance with local regulations and guidelines. In this regard, we note that data stored in our databases for the purpose of direct marketing communications is deleted from the records of these databases 10 years after the last interaction with you;

Where cookies are stored on your computer, we retain them for as long as necessary for them to achieve their purposes (for example, for the duration of a session for shopping cart cookies or session ID cookies) and for a period defined in accordance with local regulations and guidelines. In this regard, we note that the data processed through cookies used to provide online behavioral advertising, to personalize our services for you and to enable the distribution of our content on social media sites (distribution buttons designed to display the site), will be retained for a maximum period of 10 years after collection, based on your consent.

12. RIGHTS OF DATA SUBJECTS

Under the GDPR, you have a number of rights with regard to the personal data that ROMANIAN CORPORATE GOVERNANCE SRL processes:

Right of access to processing data – You have the right to access the personal data we hold. The first provision of information will be free of charge. If you require further copies of information already provided, we may charge a reasonable fee taking into account the administrative costs of providing the information. Clearly unfounded, excessive or repeated requests may not be answered.
Right to rectify data – You have the right to request that your Data be rectified if it is inaccurate or out of date and/or to complete it if it is incomplete. If you have an account, it may be easier to correct your own data via the ‘My Account’ function.
Right to erasure (“right to be forgotten”) – In some cases, you have the right to have your Data erased or destroyed. This is not an absolute right, as sometimes we may be forced to retain your Data for legal or judicial reasons.
Right to restrict processing – You have the right to request restriction of the processing of your Data. This means that the processing of your Data is limited so that we can keep the Data but not use or process it. This right applies in specific circumstances laid down in the General Data Protection Regulation, namely:

– the accuracy of the Data is contested by the data subject (i.e. by you), for a period allowing the controller to verify the accuracy of the Data;

– the processing is unlawful and the data subject (i.e. you) objects to the erasure of the Data and requests the restriction of its use;

– the controller no longer needs the Data for processing, but they are required by the data subject (i.e. you) for the establishment, exercise or defence of legal claims;

– the data subject (i.e. you) has raised objections to the processing based on legitimate grounds on the part of the controller (in this case ROMANIAN CORPORATE GOVERNANCE SRL ) on the basis of the verification whether the legitimate grounds of the controller outweigh those of the data subject (i.e. you).

Right to data portability – You have the right to move, copy or transfer the data you are interested in from our database to another. This only applies to data you have provided, where the processing is based on your consent or on the basis of a contract and is implemented by automated means.
Right to object – You may object at any time to the processing of your data when such processing is based on a legitimate interest.
Right to withdraw consent at any time – You can withdraw your consent to the processing of your data where such processing is based on consent. Withdrawal of consent does not affect the lawfulness of processing based on consent prior to withdrawal of consent.
Right to lodge a complaint with the competent supervisory authority – You have the right to lodge a complaint with the data protection authority in your country of residence or domicile to challenge the data protection practices of ROMANIAN CORPORATE GOVERNANCE SRL.
The right to object to the processing of your data for direct marketing purposes – You can unsubscribe or opt-out of our direct marketing communications at any time. It is easier to do this by clicking on the “unsubscribe” link in any email or communication we send you.
The right to object to the processing of your data by us when we are acting in the public interest or in our own or a third party’s legitimate interests – You may object to the processing of your data at any time when such processing is based on a legitimate interest.
Right to disable Cookies – you have the right to disable cookies. Internet browser settings are usually programmed by default to accept cookies, but you can easily adjust them by changing your browser settings. Many cookies are used to enhance the usability or functionality of websites/applications; therefore, disabling cookies may prevent you from using certain parts of our websites or applications, as detailed in the relevant Cookie table. If you wish to restrict or block all cookies set by our websites/apps (which may prevent you from using certain parts of the site) or any other websites/apps, you can do so through your browser settings. The Help function in your browser will tell you how. For more information, see the following links: http://www.aboutcookies.org/;

You can exercise any of these rights with regard to the personal data that ROMANIAN CORPORATE GOVERNANCE SRL processes by sending a simple request to ROMANIAN CORPORATE GOVERNANCE SRL. In such a situation we may well ask for proof of your identity.

13. LEGAL REQUESTS

We access, retain and provide your information to regulators, law enforcement or other entities:

In response to a legal request, when we believe in good faith that the law requires us to do so. We may also respond to legal requests when we believe in good faith that the response required by the laws of that jurisdiction affects users in that jurisdiction and is consistent with internationally recognized standards.
When we believe in good faith that it is necessary to: detect, prevent and respond to acts of fraud, unauthorized use of any material belonging to us, violations of our terms or policies, or other harmful or illegal activity; protect us (including our rights, property or materials), you and others, including in the course of regulatory investigations or inquiries; or prevent imminent death or injury. For example, where relevant, we provide information to and receive information from third party partners about the reliability of your account in order to prevent fraud, abuse and other malicious activity within and outside of our materials.

Information we receive about you may be accessed and stored for a longer period of time when it is subject to a legal request or legal obligation, a government investigation, or investigations of possible violations of our terms or policies, or in other cases to prevent harm.

14. RELATIONS WITH OTHER OPERATORS

Depending on the context, we may find that we absolutely need to provide information at a higher level, both globally and internally or externally, to our partners and those with whom we transfer data in compliance with GDPR, by virtue of ensuring that we provide the most professional service possible. Information controlled by ROMANIAN CORPORATE GOVERNANCE SRL may be transferred, transmitted or stored and processed in the EU or in countries other than the country in which you reside for the purposes described in this policy. These data transfers are necessary in order to provide the highest level of service and to continue to provide you with our materials at the highest professional level. We use standard contractual clauses approved by the European Commission and rely on country-specific adequacy decisions issued by the European Commission, as appropriate, for data transfers from the EEA to the United States and other countries.

15. SECURITY OF PROCESSING

ROMANIAN CORPORATE GOVERNANCE SRL has adopted technical and organizational data processing measures, updated in accordance with GDPR requirements, in order to protect your personal data against any unauthorized access, improper use or disclosure, unauthorized modification, destruction or accidental loss. All employees and collaborators of ROMANIAN CORPORATE GOVERNANCE SRL , as well as any third parties acting on behalf of and for ROMANIAN CORPORATE GOVERNANCE SRL are obliged to respect the confidentiality of your information and the requirements of the GDPR, in accordance with the provisions of the GDPR Policy.

16. UPDATING OF THE PERSONAL DATA PROTECTION AND PROCESSING POLICY

Please note that this Policy may be subject to periodic content changes by updating the ROMANIAN CORPORATE GOVERNANCE SRL website.

Please do not continue to use the ROMANIAN CORPORATE GOVERNANCE SRL website if you do not agree to such changes. We also recommend that you check this page for any updates.

This Data Protection Policy may be revised, amended, updated and/or supplemented at any time, without prior notice, at the sole discretion of ROMANIAN CORPORATE GOVERNANCE SRL. When we change this data protection policy, we will notify all users on our website and make the amended data protection policy available to you on our website.

If you are not happy with the way your data is stored, you can use the If your personal data have been processed, you can first contact us at the e-mail address office@rocg or if you have more questions and these are not included in the Policy, you can call us on +40 752 768 000. In relation to the processing of personal data in the context of the use of cookies, you may also contact the Data Protection Officer (DPO) designated by ROMANIAN CORPORATE GOVERNANCE at dpo@rocg.ro.

If you remain dissatisfied with the outcome of your application, then you have the right to apply directly to the Supervisory Authority for help. It can be contacted at:

National Authority for Surveillance and Processing of Personal Data

Address:

28-30 G-ral Gheorghe Magheru Bld.

Sector 1, postal code 010336

Bucharest, Romania

http://www.dataprotection.ro/